Your order will be processed within 3 working days of being placed and payment being received. If there are any longer delays due to stock or shipping problems you will be contacted and notified of such.

The website will automatically calculate the shipping cost for each order. We reserve the right to change the shipping cost if it has been calculated incorrectly on the website.

We send all Australian orders by Australia Post, including rural delivery.

Orders over $59.00 get free shipping within Australia.

Please note order value is calculated on cost therefore applying a discount code or gift voucher may cause your order to drop below the free shipping threshold.

Please note we must have a physical address to send orders to. We cannot deliver to PO Boxes.

Australian orders delivered by Australia Post will not be left at your house unless you are home. A card for call will be left. If you would like the order left if you are not home please specify this on your order but The Herb Farm will not replace any missing orders that have been left on request.

All products shipped from The Herb Farm store are packaged in cardboard boxes. All printing is done with a non-toxic ink making our packaging 100% earth friendly and a natural alternative to traditional plastic based courier bags.